This CTO knows how to make employees actually like the IT department
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Marcus R. Donner

Trupanion CTO Craig Susen will receive the Innovator Award in the PSBJ’s 2014 CIO CTO Awards.

Tracey Spencer, Contributing Writer

When you’re in charge of technology for a fast-growing company in a niche industry that’s still in its infancy, you’d better be comfortable with change and innovation.

Craig Susen is CTO of Trupanion, a provider of health-care insurance for pets that has grown by 50 percent year over year for the past three years. Since he joined the company two years ago, the IT department has quadrupled in size, from 12 people to more than 60.

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